CAREPLUS SUPPORT OFFICE

Based in Dublin, we provide CarePlus Pharmacies with all the support they need to deliver the best possible service for their customers. Our Support Office team provide CarePlus Pharmacies with expertise in Marketing, Store Development, Store Operations, Category Management, Purchasing, Customer Engagement, Finance and Information Technology.

MEET THE TEAM

  • John Carroll
    John Carroll
    Chief Executive
    John Carroll is a registered pharmacist having completed his degree in Trinity College in Dublin in 2005. John began his career working at Mark Ellis Pharmacy, where he quickly expanded his pharmacy knowledge to become chief buyer for the pharmacy group. It was in this phase of his career that he realised the need for an enterprise that could enable pharmacies to compete as stand-alone businesses against the larger retail pharmacy chains. He started Axium Buying Group in 2009, which has grown to become Ireland’s largest independent pharmaceutical buying group with 280 members and in 2014, led the way in the establishment of a retail pharmacy brand, CarePlus, offering community pharmacists a wrapped-around business model to maximise profitability, strengthen their market presence and ensure future financial stability. Since opening its inaugural store in Cobh, Co. Cork in February 2015, CarePlus has established itself as the fastest growing retail pharmacy brand in Ireland.
  • Finn McCann
    Finn McCann
    Technology & Systems Director
    Finn brings 22 years of experience to his role as Technology and Systems Director, including the successful delivery of IT projects and services in the software, telecommunications and retail industries. His expertise includes software strategy and managing complex IT systems to deliver business value. Previously with GTECH Operations Ireland, he was responsible for technology development and implementation for the National Lottery.
  • Sarah Layden
    Sarah Layden
    Finance Director
    Sarah brings extensive financial experience, qualifying with a BCOMM from University College Dublin and subsequently qualifying as a Chartered Accountant, training in Deloitte Dublin. Sarah started her career as a management accountant in Mylan Ireland. Sarah joined the CarePlus management team in July 2016, Sarah is responsible for the financial operations of CarePlus Pharmacy Ltd, alongside it’s sister companies Axium Buying Group and TouchPlus Technologies. Sarah is originally from Carrick-on-Shannon and now lives in Dublin.
  • Niamh Lynch
    Niamh Lynch
    Commercial Director
    Niamh has more than ten years senior leadership experience and over 15 years buying and selling many consumer categories including health and beauty. Previous roles include positions as Global Business Unit Director of Tesco PLC and National Account Manager with Unilever. Niamh also holds a BSC Food Business from University College Cork.
  • Breege McTigue
    Breege McTigue
    Head of Customer Engagement
    Breege brings a wealth of experience to this role having spent 15 years working in ADM Londis. She has developed a management system by implementing CRM, which sits beside the brand supporting the CarePlus franchisee in training, relationship management and customer service. Breege is also responsible for business excellence across the business. Originally from Castlebar, Co Mayo, Breege holds a BA in Business Studies from Athlone IT.
  • Joey McNamara
    Joey McNamara
    Head of Business Development
    Joey brings a wealth of Sales and Business Development experience to her role as Head of Business Development for CarePlus Pharmacy. Previous roles include Business Development Manager in both the Life Pharmacy and wholesale teams in Uniphar. In her new role, Joey will identify and develop new business opportunities. A native of Limerick, Joey holds a Master’s in Business Management and Postgraduate Diploma in Business Administration from the University of Limerick as well as a Bachelor’s Degree from NUI Maynooth.
  • Stephen McKay
    Stephen McKay
    Head of Store Development
    With 14 years experience in retail store development, Stephen’s specialities including brand roll out and franchising. Stephen has the responsibility of creating and building the CarePlus environment, managing the design, planning, and costing of all CarePlus stores under the symbol group’s umbrella. Originally from Dublin, Stephen holds a BA in Interior Architecture from Cork Institute of Technology and a Diploma in Project Management from Griffith College Dublin.
  • Jerry McDonnell
    Jerry McDonnell
    Head of Store Operations
    Jerry brings over twenty five years’ retail experience prior to joining CarePlus in January. Most recently, Jerry spent six years as Retail Operations Manager for Gala Retail Services, driving best in class operational standards and commercial initiatives within the group. Jerry’s main areas of focus in his new role includes the management of all CarePlus franchisees through retail advice, support, business planning and protection of the CarePlus brand and core values.
  • Sue O'Grady
    Sue O'Grady
    Head of Marketing & Messaging
    Sue brings over 15 years marketing experience, most recently as Marketing Manager with McGowan’s Print, where she was responsible for the design and creation of a new visual identity for the company. Sue is responsible for the promotion of the CarePlus brand to communities nationwide, by positioning CarePlus’ pharmacies as the ‘go-to’ local stores for health, well being and beauty needs. Sue holds an MBA and Marketing Degree and is from Dublin.